Common Questions

How do I care for my luxury clothing?

The care instructions are available here. Please follow them carefully to maintain the quality and longevity of your item.

What is the delivery time for orders?

Orders are typically delivered within 3-5 days. For international orders, delivery times may vary depending on your location. Once your order has been shipped, you will receive a tracking number for updates.

Can I return or exchange my order?

Yes, we accept returns or exchanges within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. For more details, please visit our return policy page.

How do I know which size to choose?

Each product page includes a size chart to help you find the perfect fit. If you're still unsure, our customer support team is happy to assist you.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options to ensure a smooth checkout experience. More details can be found at the bottom of the website.

  • F. Bouchar

    "Absolutely love the quality and elegance of the coats! The quality is impeccable, and I’ve received so many compliments. Will definitely shop here again!"

  • Sara M.

    "Fast shipping and beautifully packaged! The coat fits perfectly and feels so luxurious. Highly recommend Étoile Amsterdam!"

  • R. Allia

    "I was nervous about ordering online, but it fits perfect. My jacket is stunning and even better than I expected. Worth every penny!"

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Worldwide Shipping

We ship worldwide, check our shipping policy for the deliverytimes.

Secure Payment

Check the bottom of the website to see all available payment methods.

14 Day Return Guarantee

Not happy with the tems you received? Contact us to get your money back.

4.8/5 Rated By Customers

Customer satisfaction is our first priority. Leave us a review!